Support Center
We're here to help you get the most out of Confidant. Find answers to common questions, learn about our features, and get in touch with our support team.
Frequently Asked Questions
How do I get started with Confidant?
Getting started is easy! Simply create an account, choose your preferred AI persona, and start chatting. You can switch between different personas at any time to explore various conversation styles and expertise areas.
What AI personas are available?
We offer a variety of AI personas including general assistants, creative writers, technical experts, business consultants, and more. Each persona has unique characteristics and expertise areas to provide specialized assistance.
How do I manage my subscription?
You can manage your subscription through your account settings. From there, you can view your current plan, update payment information, change your subscription, or cancel if needed.
Is my data secure and private?
Yes, we take your privacy and security seriously. All data is encrypted in transit and at rest, and we follow strict data protection practices. You can learn more about our security measures in our Privacy Policy.
Can I export my conversation history?
Yes, you can export your conversation history in various formats. This feature is available in your account settings under the "Data & Privacy" section.
What if I encounter technical issues?
If you're experiencing technical issues, try refreshing your browser, clearing your cache, or logging out and back in. If the problem persists, please contact our support team with details about the issue.
Contact Support
Email Support
Get help via email. We typically respond within 24 hours.
support@confidant.loveLive Chat
Chat with our support team in real-time during business hours.
Support Resources
Documentation
Comprehensive guides and tutorials to help you get the most out of Confidant.
FAQ
Find quick answers to the most commonly asked questions.
Community
Connect with other users and share tips and experiences.
Business Hours
Support Hours
- Monday - Friday: 9:00 AM - 6:00 PM EST
- Saturday: 10:00 AM - 4:00 PM EST
- Sunday: Closed
Response Times
- Email: Within 24 hours
- Live Chat: Immediate during business hours
- Emergency: Within 4 hours